COVID-19 and TeleHealth Services

During times of anxiety and uncertainty, we take our role as behavioral health care providers with the utmost seriousness. We are prepared to keep our clients, staff, and community as safe as possible while also doing our best to minimize disruptions to care. 

All TeleHealth clients must fill out this consent form so that we may use these services and also process your co-pay remotely to simplify your visit. If you are unable to fax your signed form please call (972) 250-1705 for additional options.

Informed Consent-Dr. Fulbright

Informed Consent-Dr. Rosvall

If you are sick: 

If you are experiencing COVID-19 symptoms such as a fever, dry cough, or shortness of breath, contact your PCP immediately. To reduce the risk of spreading germs, please do not come into our offices. Instead, call us to determine whether rescheduling or moving your appointment to TeleHealth is the best option for you. 

If you have been seen in our office beginning Monday, February 4, 2020 and are now experiencing these symptoms, please call our office to notify a staff member.

If you have a family member or close associate with a fever or possible coronavirus: 

Unless coronavirus has been ruled out by a medical professional, please do not come into our office. Instead, call us to determine whether rescheduling or moving your appointment to TeleHealth is the best option for you.  

If you traveled to a level 2 or 3 risk area as defined by the CDC: 

Check the CDC Risk Assessment page. Please do not come into our office until you have been home and not experiencing any symptoms for at least 2 weeks. Please call us to determine whether rescheduling or moving your appointment to TeleHealth is the best option for you. 

 Here’s our plan:

  • Starting March 23, 2020 we will be temporarily closed following the Shelter in Place order given by Dallas County until May 18, 2020.

  • We will continue to follow recommendations given by Dallas County and reassess after this time.

  • We are following all CDC recommendations including frequent hand washing, cleaning of high contact surfaces, social distancing, making sure staff stay home if they are sick, and moving staff meetings to digital platforms.

  • Upon intake our coordinators will ask questions according to the recommended screening protocol for COVID-19.

  • Following CDC recommendations; if you are being seen in our office please be aware we will be taking several precautions:

    • Taking your temperature upon arrival​

    • Asking you to wash your hands upon arrival

    • Limiting visitors to those necessary for the evaluation  

    • Wearing face masks at all times while in the building

  • Our cancellation policy is more flexible during the epidemic so that if you’re sick, you can stay home without financial penalty. Please provide us with as much notice as possible. 

 

If you are a current client, talk to your clinician if you’re interested in learning more about this option. If you are a new client, please call our office at (972) 250-1705.